Customer Service   /  Sales:
Cancún: 998-251-6560  /  Playa del Carmen: 984-147-6560  /  México: 01-800-212-8951   /  USA-CAN: 1-888-XCARET1
Monday to Friday from 7:00 AM a 7:00 PM  /  Saturday and Sunday from 9:00 AM a 5:00 PM [GMT -6]

Xel-Ha opens 365 days a year from 8:30 AM to 6:00 PM. [GMT -6]
Highway Chetumal-Pto. Juárez, Km. 240 local 1 y 2 módulo B. Xel-Há Tulum, Quintana Roo, México.