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Xel-Há - Xplor
Visit two astounding parks on your upcoming vacation in Cancun and Riviera Maya
Xel-Há - Xplor is a 2-day tour to discover two surprising places surrounded by nature that are perfect both to rest and to have an adventure.
Xel-Há is an all-inclusive park in Riviera Maya and a great place to be in touch with nature, which includes an enormous inlet where several underground rivers flow. Relax as you let yourself go floating on an inner tube for one or two guests, and have a great experience as you walk by jungle trails.
Xel-Há is one of the best parks in Cancun and Riviera Maya, and you must visit the Scenic Lighthouse to have a great panoramic view of the park at 131 ft (40 m) tall to then, slip on a waterslide that ends in a natural pool. Also, enjoy unlimited snorkel, food, and beverages, as you visit as many times as you want the restaurants that offer grilled, Mexican, and international specialties.
At Xplor Adventure Park, you will enjoy a journey among the jungle by driving an amphibious vehicle through trails, hanging bridges, and caves. This zip-line park has two circuits with 14 descents, including the tallest zip-lines in Riviera Maya. There are also underground rivers to paddle a raft or swim, and it is about to open the only 5-in-1 waterslide in the world that ends in a wave pool.
Get the Xel-Há - Xplor package from Cancun and discover two fantastic parks to have an unforgettable vacation.
Schedule
Xel-Há is open from 8:30 a.m. to 6:00 p.m. all year long.
Xplor is open from 9:00 a.m. to 5:00 p.m. Monday to Saturday.
Kids
Under 4 years old have free admission.*
Minimum Age
5 years old to enter Xplor.*
Children
From 5 to 11 get half off the adult ticket price.*.
*Must show an ID at the Park’s ticket booth.
- Unlimited snorkeling in the inlet with the use of snorkeling gear and a free snorkel.
- River floating on inner tubes.
- Scenic Lighthouse with 360° views from a height of 131 ft (40 m) and a fun descent.
- Continental breakfast from 9:30 a.m. to 11:30 a.m.
- Snacks and lunch buffets from 11:30 a.m. to 5:30 p.m.
- Domestic open bar and unlimited non-alcoholic beverages.
- World of Adventure: zip-lines, five-meter-high jumps and different rope games.
- Hikes through jungle paths.
- Cenotes and coves.
- The Meliponary and Nursery.
- Special activities for kids at the Children's Playground.
- Rest areas with lounge chairs and hammocks.
- Life jackets, inner tubes and bicycles.
- Restrooms, changing rooms, showers, lockers and a towel.
- Other services (WiFi, ATMs and shops).
- Free parking.
- Two circuits with seven zip-lines each (2.4 mi total distance), which include the tallest in Riviera Maya.
- Amphibious vehicle to drive through the jungle and flooded caves.
- Toboganxote (UPCOMING), a raft tour by four types of descent and a wave pool: sphere, half-wave, whirlpool, and tornado.
- Paddling with special hand paddles along an underground river.
- Stalactite River Swim inside ancient caves.
- Hammock Splash.
- Spelunking hike.
- Unlimited snacks and non-alcoholic beverages (oatmeal cookies, fruit, smoothies, and flavored fresh waters).
- Buffet lunch.
- Locker for two.
- Rest areas, dressing rooms and restrooms.
- Other services (WiFi, ATM and shops).
- Free parking.
- An official ID must be presented at the Park’s ticket booths. In case this isn’t possible, the child’s rate will apply to those who measure between 3 and 4.5 ft.
- Some activities are not recommended for pregnant women.
- If you have heart problems, fear of heights, had a recent surgery, back pain, get dizzy easily or weigh more than 299 lbs some activities are not recommended to you.
- Transportation from Cancun, Playa del Carmen and Riviera Maya is included only if you add it at the time of purchase.
- It is not possible to make a date change the same day of your visit.
- Packages With Transportation (Tours) and Without Transportation (Xperience) are not cancelable or refundable.
- For Packages With Transportation (Tours) you have 15 days from your first visit to schedule the next Park or Tour (one per day). If you choose No Transportation (Xperience), you have seven days to visit (one per day). In both cases, you must wear the same bracelet for each visit.
- The admissions, activities and tours included in your purchase are not exchangeable for other admissions, activities or tours.
- At Xplor and Xplor Fuego, to guarantee your safety and to ensure that harnesses are comfortable and fit each of our visitors correctly, a minimum weight of 88 lbs (40 kg) is required, and a maximum weight of 300 lbs (136 kg). The maximum circumference of the harness around the waist is 55 in (140 cm) and 30 in (75 cm) around each leg.
- Children over 4.5 ft but under 12 years of age must show an ID to verify their age as well.
- Transportation from Cancun, Playa del Carmen, and Riviera Maya is included if you add it at the moment of purchase.
- Reservations cancelled with more than 2 days in advance before the booking date are subject to a 10% administrative fee; from 2 to 0 days or in case of no show, reservations are nonrefundable.
- Admissions, activities, or tours included in your purchase, are not exchangable for other admissions, activites or tours.
- It is not possible to make a date change the same day of your visit.
- The minimum age to enter Xplor is 5 years of age. Children 5-11 years old get half off the adult ticket price (must present an ID to verify their age)
- Children over 4.5 ft but under 12 years of age, must present an ID to verify their age at the park’s ticket booths.
- If you are a mother-to-be, certain activities are off-limits.
- Certain park activities are not recommended if you suffer from a heart condition, fear of heights, back pain; or if you are recovering from a recent surgery or if you get dizzy easily.
- For the Zip-lines the minimum height required is 3.6 ft. The minimum weight required is 88 lbs and a maximum of 300 lbs. The circumference capacity of the harness belt is 47 in (120 cm) and 25 in (65 cm) for the legs. In the case of children, the harness must fit properly and have a minimum height of 3.6 ft (1.10 m). If it doesn't, for their own safety, they won't be able to perform the activity.
- Transportation from your hotel is included if you add it at the moment of purchase.
- Reservations cancelled more than two days in advance of the date of visit are subject to a 10% administration fee. Reservations cancelled in 2 days or less before the visit date, or in case of a no-show, are non-refundable.
- Admissions, activities, or tours included in your purchase, are not exchangable for other admissions, activites or tours.
- It is not possible to make date changes the same day of your visit.
We also recommend
Xel-Há - Xplor Tour Package
Enhance your experience by adding
How to save?
10% off
purchasing 7-20 days in advance
15% off
purchasing at least 21 days in advance.
20% off
on the purchase of packages of two parks or tours.
25% off
on the purchase of packages of three or more parks or tours.
50% off
For children ages 5 to 11. Free admission for children ages 0 to 4.
Prices subject to change without notice.Restrictions apply.
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